Privacy policy

Gorval + Partners Lawyers (ABN 34 698 953 098) (we, us or our) recognises that your privacy is important to you, and we are committed to protecting your personal information. This policy applies to personal information we manage about our clients, visitors to our website www.gorvalandpartners.com.au, and members of the public. It explains what personal information we collect and the ways we use it.

The kinds of information we collect and how we collect it

The kinds of personal information we may collect include your name, address, telephone number, email address, occupation or job title, and employment or matter-related details relevant to the legal services you have asked us to provide.

We collect personal information when you voluntarily provide it to us — for example, by submitting an online enquiry form, calling us, or instructing us on a matter. There are also circumstances in which we may collect your personal information indirectly. For example, we may occasionally receive personal information from third parties we have a relationship with, such as opposing solicitors, courts and tribunals, or other professional advisers involved in your matter. In such circumstances we take reasonable steps to ensure the third party has your consent to disclose that information to us. We may also collect personal information made publicly available, including on a website or social media account.

We may collect information about your use of our website, such as your IP address, browser type, the pages you visit and how you got here, and other technical information automatically provided by your browser. This information is generally anonymous, but if you also submit an enquiry form it may be linked to the personal information you provide.

If you provide us with personal information about someone else — for example, a witness, family member or colleague — you must ensure you have their consent to disclose it to us, and that they are aware of the matters covered by this policy. If you do not provide the personal information we request, we may not be able to act for you or provide the level of service we otherwise could.

Use of cookies

Our website may use cookies to operate and personalise its services, and to collect anonymous information about how the site is used. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

Use of information

Personal information we collect may be stored securely and used or disclosed to:

• provide legal advice and representation, and respond to your enquiries;
• maintain our relationship with you and administer your matter;
• prepare and lodge documents with courts, tribunals, regulators and other parties as your matter requires;
• bill for and collect payment of our fees; and
• where you have consented, send you information about our services that we believe may be of interest to you.

Any marketing communications we send will include a simple way to opt out, or you can contact us at any time using the details below.

Disclosure of information

To provide our services, we may disclose personal information to external providers, including barristers, expert witnesses, other law firms, IT and document-management providers, and other professional advisers engaged on your matter.

We may disclose personal information where required by law, including in connection with actual or anticipated legal proceedings, to comply with a legal obligation, or to establish, exercise or defend our legal rights.

We may also disclose our records to an actual or potential successor firm, purchaser or investor in connection with a merger, sale, or other corporate transaction involving the firm.

Cross-border transfers of information

Personal information we collect may occasionally be transferred to or stored by service providers located outside Australia, including cloud storage and IT providers. Where this occurs, we take reasonable steps consistent with Australian Privacy Principle 8.1 to ensure your information remains protected.

Third-party websites and social media

Our website may link to third-party websites or contain social media features hosted by a third party. We are not responsible for the privacy practices of those third parties, and your use of them is governed by their own policies.

Security of your personal information

We take reasonable precautions to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure — consistent with our professional obligations of confidentiality and legal professional privilege.

Accessing and correcting your personal information

We try to ensure the personal information we hold is accurate, complete and up to date. If any of your details have changed, or you believe information we hold about you is inaccurate, please contact us using the details below. You may also request access to the personal information we hold about you at any time. In some circumstances access or correction may be refused — for example, where it would be unlawful, or where information is subject to legal professional privilege — and we will explain our reasons if this occurs.

Contact us

If you have a question or complaint about this privacy policy, or about how we handle your personal information, please contact us:

• Phone: 1300 330 642
• Email: info@gorvalandpartners.com.au
• Post: Level 6, 49–51 York Street, Sydney NSW 2000

We will aim to acknowledge your query or complaint within 48 hours and resolve it within 10 business days. If you remain unsatisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this privacy policy from time to time. Any information we hold about you is governed by our most current policy. Where we make material changes, we will take reasonable steps to notify you — but we encourage you to check back periodically.

Last updated: July 2026.